FAQs

 
 
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Facilities

Are your indoor facilities air conditioned?

All facilities and buildings are climate controlled.

Is the venue wheelchair accessible?

Yes, all of our spaces are wheelchair accessible and ADA compliant as well as including 2 of our cottages.

 

Is there a kitchen on the property?

Yes, we offer an on-site caterer’s kitchen with a commercial ice machine and coffee maker.

How many people can the Chapel accommodate?

350+ seating room.

 

How many people can the Gathering accommodate?

400+ seating room.

How many people can each Cottage sleep?

Each Cottage is 500 square feet and can accommodate 4-8 people in each Cottage.

 

What is included in the Cottage?

Each Cottage comes equipped with a kitchenette that has a coffee maker, sink, mini fridge, and microwave. Each Cottage also has a full bathroom with double vanities and a loft on the second story.

How many parking spaces are available?

We have approximately 200 parking spaces.

 

Are there bride and groom dressing rooms available?

Yes, we offer a bride and groom’s suite. Both are equipped with full bathrooms and mini fridges. The bridal suite has four hair and makeup vanities with all of the necessary outlets. 


What types of events are hosted at Arrowhead Hill?

We offer a variety of events at AH, including weddings, showers, private events, corporate events, family reunions, and workshops.

 

What happens if there is inclement weather in the case of an outdoor ceremony or event? Do you have a rain plan?

We have multiple backup plans in case of inclement weather. We have our beautiful Chapel for indoor ceremonies, as well as the Gathering for indoor ceremony locations. The back patio of the Gathering is large enough to accommodate a wedding ceremony as well. 

Does Arrowhead Hill offer both indoor and outdoor ceremony sites?

Yes, we offer both indoor and outdoor ceremony locations. The Chapel and the Gathering spaces are indoor locations, and our back patio, the turfed lawn with tenting capabilities, and our beautiful wooded area can serve as outdoor ceremony locations. 

 

Is smoking permitted?

All buildings are non smoking. We have designated smoking areas. Smoking is prohibited outside of these specified areas.  

Do you offer onsite overnight accommodations?

We offer 10 beautifully designed, farmhouse style cottages for your closest family and friends to stay for your wedding weekend. One of the cottages is the designated honeymoon suite for the bride and groom. Each Cottage sleeps 4-8 people. 

 

What is the role of the on-site property manager?

The onsite property manager oversees the facilities and can answer any venue and facilities related questions on the day of your event. Our property manager can direct vendors where to load and park. Please note, the property manager is not a wedding coordinator. We require that all of our couples hire a minimum month-of wedding planner to plan and coordinate your event to ensure that your day runs as smoothly as possible. Please email us to see our list of preferred wedding vendors that we trust and highly recommend for your big day. 

 
 

Logistics

 


How can I schedule a tour of Arrowhead Hill?

Please visit our website to book a tour of our venue or send an email to hello@arrowheadhill.com and we can assist you.

What time is an event required to end?

All events must be over at 11 p.m. Time over will result in additional charges of $500/hour, in one hour increments (i.e. if you go over 15 minutes, you will still be charged $500 for the full hour).

 

Who is responsible for cleanup?

The client is responsible for removing all decorations, gifts, and any outside items that are brought in. The caterers are responsible for cleanup of the onsite catering kitchen and any spills or food that is remaining. The client and the caterer are responsible for removal of all trash to the onsite dumpster. 

Will I be able to have my rehearsal at the venue the day before my wedding? Is there an additional charge?

Rehearsals are available upon request and subject to availability. We recommend that you request this option at the time of booking to ensure availability. 

 

What are the nearest hotel accommodations?

Margaritaville Resort is scheduled to open in Montgomery in the Summer of 2020 

The Woodlands Waterway Marriott Hotel 

The Westin at the Woodlands

Hyatt Centric the Woodlands

Embassy Suites by Hilton The Woodlands at Hughes Landing

The Woodlands Resort 

The George 

Do you provide transportation for guests?

We do not offer transportation; however, we can recommend transportation services should you need them for your guests and wedding party. Our property has proper access for bus transportation as well as a circle drive drop off area. 

 

Pricing

 

What is included in the rental fee?

Depending on the package booked, the rental fee includes all facilities for your wedding day (with the exception of Cottages, which must be reserved at the time of booking). Your rental fee also includes on-site amenities, caterer’s kitchen, on-site security for your event, property manager, use and setup/breakdown of our tables and chairs based on client’s desired layout. 


What forms of payment will you accept?

Arrowhead Hill accepts cash, cashier’s check, debit, or credit card. *The client is responsible for additional processing fees when paying with credit card. 

 

What is your cancellation policy?

Should the unfortunate situation arise where you would need to cancel your scheduled event, please contact us immediately. All deposits and payments made prior to the cancellation are non-refundable 

Do you offer a discount for non-profits or fundraising events?

Yes, we offer 5% discount for non-profits and fundraising events. 

 

Do you offer a Military Discount?

Yes, we offer a 5% military discount for active military members. 

What do I need to do to book and secure my rental?


We require a signed contract and nonrefundable deposit to secure your wedding date on our calendar. 

 

Decorations

 

What decorations are provided by the venue?

The only decorations that are provided by the venue are the tables and chairs in the Gathering and chairs in the Chapel. All other decor should be provided by additional preferred vendors or the client.

What are the rules regarding decorations?

We do not allow anything to be nailed, glued, taped, stapled or any other product that will cause damage to the paint or surface of the walls and floors. We allow clients to bring in decorations; however, if any setup requires operating heavy machinery or ladders, the venue must be notified at least a month prior to your event date. We require that venue personnel operate the machinery and/or use ladders for an additional charge. 

 

Are candles allowed?

Yes, we allow candles at your event. 

How far in advance is the venue available for set up and decorating?

We allow wedding party access to the venue starting at 9 a.m.

 

What items are allowed for tossing at the bride and groom exit?

We allow sparklers, flower petals, bubbles, streamers, and glow sticks in designated areas. Additional items may be approved upon request. Please contact us prior to purchasing. 

Are linens provided?

We do not offer linens at this time. Please request our preferred vendor list for additional recommendations on linen companies. 


 

Do you provide tables & chairs? Can I bring in specialty lounge furniture, tables, and chairs?

We offer wooden cross back chairs, 72” round tables that seat 10 people per table, 6 farmhouse tables, and cocktail hour tables. You may bring in additional specialty lounge furniture, tables and chairs. Please request the preferred vendor list. 

 
 

Vendors

 

Is there a list of vendors that we are required to use?

We do have a preferred vendor list that we recommend using for your event. However, if you’d like to use another vendor that is not on our list, they will need to submit their information to us for approval at least 60 days prior to the event date. All vendors are required to have proof of general liability insurance with a minimum of $1,000,000 in coverage.

What are the requirements of my caterer?

Your caterer is responsible for bringing in all glassware, flatware, and dishes for your event. They will need to prepare most of the food off-site. Our kitchen is equipped with microwaves, warming ovens, commercial size sink, a refrigerator, ice machine, and prepping tables.


 

Can I use an event coordinator?

Yes, we require that all wedding clients have a minimum month-of wedding coordinator to ensure that your day runs smoothly. Please ask to see our preferred vendor list if you need recommendations on planners and coordinators. 


Can we bring our own alcohol?

No, we do not allow any outside alcohol on the property. We provide TABC certified bartenders and alcohol packages for purchase. 

 

Can I have my engagement or bridal portrait session at your venue? 

Our couples have full use of the 85 acres for a complimentary engagement and bridal portrait session. All sessions must be scheduled at least a month in advance.

 
Arrowhead Hill

The Chapel

A transitional, multi-purpose space that can also be used for rehearsal dinners.

 
 
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